Department
Growth & Client Success
Type
Full-time
Workplace
Remote · India
Schedule
Flexible hours with agreed team and client collaboration windows
Experience
2+ years of relevant experience required
The opportunity
You will connect client acquisition with long-term relationship ownership, helping suitable prospects become well-onboarded clients and ensuring communication, expectations and growth opportunities remain clear after the sale.
What you will do
Develop and follow up qualified acquisition opportunities across approved channels.
Understand prospect goals, current context, decision process and service fit.
Coordinate proposals, onboarding, access, stakeholders, timelines and communication norms.
Maintain regular client contact and surface risks before they become avoidable surprises.
Connect client feedback and priorities to delivery owners with useful context.
Identify appropriate retention and expansion opportunities without forcing unrelated services.
What you will bring
At least two years of client acquisition, account management or customer-success experience.
Strong written, verbal, listening and stakeholder-management skills.
Experience with digital, creative, marketing or technology services.
Reliable CRM, follow-up, documentation and organizational habits.
Commercial awareness balanced with empathy and long-term relationship judgment.
What good work looks like
New clients begin with shared expectations and clean operational handoffs.
Communication remains timely, specific and useful throughout delivery.
Retention and expansion come from demonstrated value and genuine fit.